Refund and Cancellation
Refund, Cancellation, and Returns Policy
Effective Date: 26 April 2020
At PavitraJyotish, we value your trust and are committed to providing you with a seamless service experience. This Refund, Cancellation, and Returns Policy outlines the terms and conditions related to order cancellations, refunds, and exchanges.
Returns and Exchange Policy
Currently, we do not entertain any claims for returns or exchanges once a purchase has been made.
All products and services offered on our website are customized or made-to-order as per individual requirements; hence, returns or exchanges are not applicable.
Cancellation Policy
Once an order has been placed, it cannot be canceled automatically.
However, if you wish to request a cancellation, you may contact us immediately at our official contact details provided below.
Cancellation approval is subject to our sole discretion and will depend on the status of the order at the time of the request.
We reserve the right to accept or reject a cancellation request based on circumstances.
Refund Policy
Refunds are issued only if a cancellation request is approved by PavitraJyotish.
If your refund is approved, the amount will be credited automatically to your original method of payment (credit card, debit card, net banking, etc.) within 15 business days.
Processing times may vary depending on your payment provider or bank policies.
Delays and Assistance
If you experience any delay in receiving a refund, or if you require any assistance regarding cancellations or refunds, please feel free to contact us:
📧 Email: care[at]pavitrajyotish.com
📞 Phone: +91-95821 92381, +91-96677 10281
We are here to assist you and ensure your concerns are addressed promptly.